TERMS AND CONDITIONS

1. I have been advised by Sonja Courtis the Matrix Reimprinting, Emotional Freedom Technique and Biocompass practitioner and I give my full consent to receiving sessions with Sonja.  I understand that results vary and that the above named practitioner may not guarantee results in specific timeframes due to the individual response to sessions.
2. I acknowledge that all sessions must be paid for prior to commencement of session via Bank Transfer, credit card (at time of booking) or cash at beginning of session.
3. Some of the techniques adopted during my consultation may initially engage me in some of the emotions and symptoms of the issues that I am addressing and it is vitally important that I continue to tap (or do whatever I am instructed to do) until I am fully calm and clear of the emotions and symptoms. I am aware that for a deeper level of results it is important to acknowledge that it will require commitment of my time and efforts. The amount of investment will reflect the results I receive and I cannot hold Sonja Courtis wholly responsible for lack of results of outcomes. Sonja will provide techniques and tools to assist in the therapeutic results.
4. Working with Sonja is not a replacement for medical treatment, psychological or psychiatric services. I also understand that Sonja Courtis does not treat, prescribe or diagnose any condition. It is at my discretion whether to inform all other health practitioners that I work with of my sessions with Sonja.
5. I am aware and understand that in some cases it may be helpful for Sonja to respectfully tap on my meridian points as per the EFT/MR Protocol. Sonja will always ask for my consent before doing this.
6. I have agreed to participate in each session to the best of my ability. I have been advised that I am free to terminate any or all sessions at any time. Any sessions that have been prepaid for and not utilised even after being reminded to by Sonja, are forfeited after the nominated time period as stated in the package plan I chose to invest in. Sonja will remind me to rebook a maximum of two times, after the second reminder, if a lapse in time of a month or more, this will result in any remaining sessions to expire and be non-useable therefore no refund will be offered.
7. I understand that, as the professionally trained individual, Sonja will advise of the number of sessions required, this is not a final number and it is possible that I may require more, however I am under no obligation to continue working with her once a package of sessions has transpired.
8. I have accurately provided background information as requested by Sonja Courtis.
9. I understand that confidentiality regarding my sessions will be honoured between Sonja and I, unless she determines that I may be a danger to myself or others, then she will be required to notify relevant authorities. I give permission for Sonja to keep notes on our sessions on the understanding that they will be kept confidential at all times and only accessible by herself.
10. 1I understand that Sonja Courtis has the right to terminate any services if she deems they are no longer supporting the client or feels her own safety or professional boundaries are being compromised.
11. If I am to be late for appointments this will directly affect my session time and reduce the amount of time spent in session with Sonja. It is my responsibility to notify Sonja if I am going to be late. If I miss an appointment without valid reason, due to the extensive reminder system provided, that appointment will be cancelled and no refund will be provided.
12. If I reschedule my sessions more than twice, on the third reschedule my session will be cancelled, (unless in the case of unforeseen emergencies).
13. Due to heavy client demand, please be informed that a late minute cancellation will result in a potential two or more week delay in rebooking due to time constraints. Reschedules are permitted in case of emergency and unforeseen circumstances.
14. NB I am flexible with this and more than happy for reschedules on the day as I understand life gets in the way. If last minute reschedules become a habit then I will cancel contract and offer refund for remaining sessions not yet undertaken.
15. Whether on a payment plan, pre-paid package or pay as you go option, if more than two consecutive sessions are missed or forfeited without adequate time frames or sufficient explanation, provided Sonja has made every effort to engage client in ongoing sessions and communicated as to requirements of client, it is at the discretion of Sonja to terminate all further services. Under these circumstances if no appropriate communication has been entered into on behalf of the client, no refunds will be provided.
16. There are no refunds offered for client sessions already undertaken for a change of mind. Sonja will make every effort to ensure clear communication is provided on progress and any suggested strategies to engage in between sessions are voluntary. If a client decides they no longer wanting to continue working with Sonja it will be discussed an appropriate refund.
17. It is recommended that to feel the effects of this work a client is required to engage for a minimum of 4 sessions before deciding whether to continue to this work each client responds differently to the work and therefore results are not absolute and highly individual.
18. Sonja ensures that the work can be incredibly transformative if there is a good rapport and safe environment for the client, this is something that Sonja will work to ensure is the case.
19. All appointments receive three reminder emails; an initial confirmation email, one 3 days prior and another 3 hours prior. There will also be a text reminder sent as well.